Thank you for shopping with DIENOS We want you to love your purchase, but if something isn’t right, we’re here to help.
We accept returns within 7 days of delivery.
To be eligible for a return, the item must be:
Unused and in original condition
With tags and original packaging
Item that damaged due to misuse are not eligible for return.
To request a return, email us with:
Your order number
The item(s) you wish to return
The reason for the return
Once your return is approved, we will provide return instructions. Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days to your original payment method.
Shipping charges are non-refundable.
If you receive a defective or incorrect product, please contact us within 48 hours of delivery with photos of the item. We’ll make it right — either by replacement or refund.
Need Help?
If you have any questions, feel free to contact us.
📧 info@dienos.in
